Starbucks: Building your ITAM community one cup at a time

Whether you are new or tenured in ITAM, building professional relationships is a key element to defining success for your program.

1. Understanding an organization’s culture
2. Showing an example of creating ITAM “mission & value” statements
3. Focusing on “key” relationships based on the 12 KPA’s
4. Preparing ahead of time for your coffee chat