Best Practices

Starbucks: Building your ITAM community one cup at a time


Eracent Hall September 9, 2020 2:00 pm - 4:00 pm

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Bo Guilbeault

Whether you are new or tenured in ITAM, building professional relationships is a key element to defining success for your program.

  1. Understanding an organization’s culture
  2. Showing an example of creating ITAM “mission & value” statements
  3. Focusing on “key” relationships based on the 12 KPA’s
  4. Preparing ahead of time for your coffee chat